Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once your order has been processed, estimated delivery time is:
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🇺🇸 United States: 5–10 business days
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🌍 International: 7–15 business days
Shipping times may vary depending on your location and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Delays
Occasionally, shipping may be delayed due to factors outside of our control (weather, carrier delays, high demand, etc.). We appreciate your patience.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, please contact us at:
📧 Lumierenaturalsofficial.com